Definitions

Activity means any of Our activities or programmes that We may provide.

Consent Forms means either an Individual Consent Form or a Group Consent Form as required by Us prior to participating in an Activity.

We, Us, Our means Leicester Outdoor Pursuits Centre, Charity number 1074671, contact details at the bottom of the page.

Website means the Website of Leicester Outdoor Pursuits Centre at www.lopc.co.uk.

You, Your means the person using this Website, making a booking with Us or attending the Centre for an Activity.

Introduction

We are committed to protecting Your privacy. The information that We collect is only used to facilitate Your transactions on Our Website, visit to Our Centre and to enhance Your overall experience with Us. This privacy policy covers the treatment of Personal Information that Leicester Outdoor Pursuits Centre might collect when You e-mail Us, when You complete and submit an online form on Our Website or when You complete Consent Forms for Your visit.

When completing forms You may be asked for Personal Information such as name, address, postcode etc. It is only when You supply this type of information that You can be personally identified.

Information may be collected:

  • to fulfill Your request for information or services.
  • as input to improving Our site.
  • as part of the process of consultation.

You authorise Us to use, store or otherwise process any Personal Information, including but not limited to Your name and address, which personally identifies You (“Personal Information”) to enable Us, our affiliates, our partners, successors (including the purchaser of the whole or part of our business), associates, sub-contractors or other third parties (together our “Partner Companies”) to provide services and products which are available through the Website.

You agree that, as regards the use of any personal data, as defined in the Data Protection Act 1988 and amendments (“Act”), You will comply with the provisions of the Act insofar as they are applicable to You.

We, or any member of Leicester Outdoor Pursuits Centre, may use the Personal Information to send You information about new products and services which we think may be of interest to You, unless You opt out by contacting Us as described at the end of this Privacy Policy.

If, in the course of You using the services on the Website, You provide us with Personal Information which relates to Your racial or ethnic origin or opinions, religion or other beliefs of a similar nature (“Sensitive Data”) We will not disclose this Sensitive Data to any person for any reason without Your express prior consent.

We may transfer or disclose Personal Information, to Our professional advisers and to such other parties as We consider necessary, for the administration of the Website and related business or if required to disclose such information by law.

Specifically for Canoe Tours only:

By accepting the Terms and Conditions of Leicester Outdoor Pursuits Centre for Canoe Tours You are consenting to Your name, date of birth, postcode, gender and email address being passed on to British Canoeing, the governing body for canoeing in the UK.

This will be used for statistical reporting on Go Canoeing to support with monitoring participation. Personal data will be used only in accordance with BC’s notification under the Data Protection Act 1998 and in compliance with the Freedom of Information Act 2000. Your contact details will not be passed to third parties without Your consent.

By signing the consent form for the Canoe Tour You are consenting to this information being passed on. Your information will not be passed on to any other parties.

The Information You provide

We may aggregate statistics, responses to any surveys and questionnaires, traffic patterns and related site information and disclose such aggregate data to third parties for marketing, advertising or other promotional purposes but such aggregate data will not include any Personal Information. To enable Us to monitor and improve Our Website, We gather and record on Our servers certain aggregated information about You when you use it, including without limitation, details of Your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of Our Website You visit. Such information is primarily used to provide You with an enhanced on-line experience.

You must at all times ensure that the Personal Information You provide is accurate and complete and all registration details (where applicable) shall contain Your real name, address and other requested details.

You will notify Us of any changes to these as soon as you are able so that We can update our records.

You are solely responsible for Your Personal Information and We may take any action with respect to your Personal Information We deem necessary or appropriate if We believe it may cause Us to suffer any loss, liability or commercial damage.

Any information provided by You in connection with any transaction regarding Your credit or debit card numbers, expiry date and billing or delivery address will be used by Us, or by others on our behalf, to process the transaction. These details will not be stored by any means.

Leicester Outdoor Pursuits Centre holds, processes and destroys Personal Information in accordance with all current legislation relating to Data Protection. We will not sell or rent Your personal data to anyone, or use the data for any other purpose than that for which it was originally collected.

Whilst We will take all reasonable steps to protect Your Personal Information, We cannot guarantee the security of any Personal Information you disclose online. You accept the inherent security implications of dealing on-line over the Internet and will not hold Us responsible for any breach of security unless We have been negligent.

You can opt out of receiving communications from Us by sending an email to info@lopc.co.uk

Cookies Policy for Leicester Outdoor Pursuits Centre

LOPC’s Website uses cookies. By using Our Website You agree to the terms of this policy and consent to Our use of cookies as laid out in this policy.

If You do not agree to the use of cookies, please modify your browser settings to decline them. Clicking “Help” in the toolbar of many browsers will lead you to instructions.

The Interactive Advertising Bureau have a large amount of easy to understand information on cookies that You may find helpful.

If You choose to decline the use of cookies it is possible that some features and services of this website may not function properly.

What are cookies?

A cookie is a small, often encrypted file containing a string of anonymous letters and numbers that is sent by a web server to a web browser and stored by that browser. The file is then returned to the server each time the browser requests a page from the server.

Cookies can be used to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either “tracking” cookies or “session” cookies. A tracking cookie will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie will expire at the end of the user session, when the web browser is closed.

Cookies on this Website:

Both session cookies and tracking cookies are used on this Website.

We may send to You the following cookies:

First Party Cookies (set by Our Website and only viewable by Us)

  • LOPC

Third Party Cookies (set by other websites such as Google or YouTube)

  • Google Analytics and Quantserve (website performance and usage monitoring)
  • Facebook, Twitter, YouTube, Flickr and Blogspot (social media)
  • Weathercast (weather forecasting information)

How We use cookies:

Cookies enable Us to identify Your device. We use cookies that are strictly necessary to enable You to move around the Website or to provide certain basic features.

We use cookies to enhance the functionality of the Website by storing Your preferences, for example. We also use cookies to help Us to monitor and improve the use of Our Website to provide You with a better user experience.

We don’t sell the information collected by cookies, nor do We disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

We use Google Analytics to analyse the use of this Website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to Our Website is used to create reports about the use of the Website. Google will store this information. Google’s privacy policy is available here.

Blocking cookies:

If You don’t want to receive cookies, You can modify Your browser so that it notifies You when cookies are sent to it or You can refuse cookies altogether. You can also delete cookies that have already been set.

If You wish to restrict or block web browser cookies which are set on Your device then You can do this through Your browser settings.

Blocking all cookies may have an impact upon the usability of our Website. If You block cookies, You will not be able to use certain features on this Website.

Deleting cookies:

You can delete cookies already stored on Your computer, again, please use the help function of Your browser if You are unsure how to do this. Likewise, doing this may have a negative impact on the usability of many websites.

Please note that if You do choose to share content from the LOPC website through any social media providers that We don’t control the setting of these cookies and We recommend that You check the provider’s website for further information.

Contact Us

This Website is owned and operated by Leicester Outdoor Pursuits Centre.

If you have any questions about Our cookies or this cookies policy, please contact Us by telephone on 0116 2681426, or by post to:

Leicester Outdoor Pursuits Centre, Loughborough Rd, Leicester, LE4 5PN.