Team Communication Day
"We have two ears and one mouth so that we can listen twice as much as we speak." - Epictetus
Good communication is the basis of any teamwork, without it cooperation and collaboration can't exist. Quite often a team's biggest fault is that they don't communicate enough or effectively. This can lead to all kinds of problems such as misunderstandings, mistakes that could have been avoided and missed opportunities.
Not only this but bad communication can also lead to a lack in quality, productivity and sales, as team members don't cooperate with one another working on their own rather than with their colleagues.
Our aim is to help you and your colleagues to improve those basic communication skills. We want your team to gain a better understanding of the importance of effective communication, how they can achieve it and what difference it will make at the work place. We can also attempt to tackle any specific problems your organisation may have in communication.
communication skills within the team
challenges of communication between departments
- Create a
better understanding between colleagues
with a new approach to working and communicating within the team
|9:00am||Arrivals, tea, coffee and breakfast buffet.|
|9:30am||Setting the scene, looking at goals and objectives for the day|
|9:45am||Ice Breakers – mini communication exercises|
|10:15am||Classroom Theory –Communication basics: understanding what makes effective communication; pitfalls to avoid and good practice.|
|10:30am||Multi-Activity Challenges based on communication: examining problems and how to overcome them|
|12:00pm||Debrief – reviewing the morning activities and lessons learned.|
|12:45pm||Trebuchet Activity – application of earlier lessons learned on a more challenging activity.|
|1:45pm||Review of activity and introduction to Transactional Analysis|
|2:15pm||High Ropes Activity, Crate Stacking – further application of lessons learned when out of your comfort zone|
|4:30pm||Final debrief and application of learning at work|
- Basics of communication are looked at initially including
ensuring information is clear, correct, concise, relevant and using the best terminology.
- Communication is then looked at, at a deeper
level gaining awareness of the hidden messages we communicate in how we speak
to each other and the importance of communication being 2-way.
- Transactional Analysis looks at the roles we can
play when communicating in different situations.
- Development of effective listening skills –
“deep listening” – key to effective two way communication.